St.George Bank has developed a Customer Charter as part of our commitment to the mortgage broker channel. The charter is called 'Alliance' to reflect our desire to work together for mutual benefit.
There are three good reasons to have a Customer Charter
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to clarify ownership of the customer
to protect the customer’s choice of channel
to serve you better.
Adhering to the concepts in Alliance will ensure customers achieve their goals and have a great customer experience.
Read Alliance Customer Charter
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